Privacy Policy

Last updated: March 5, 2026

At shortai, we take your privacy seriously. This document outlines how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

Account Information: When you sign up, we collect your email address and name to create and manage your account.

Usage Data: We automatically collect information about how you interact with our services, including interaction metrics. We use privacy-friendly analytics.

User Content: We temporarily process and store the scripts, prompts, and media you upload or generate to provide our core video creation services.

2. How We Use Your Information

  • To provide, maintain, and improve our services.
  • To process transactions and manage your subscription.
  • To communicate with you regarding account updates, support, or service changes.
  • To generate videos and content based on your explicit inputs.

3. Third-Party Services

We use trusted third-party services to operate shortai:

  • AI Providers: Services like OpenAI and ElevenLabs to generate content.
  • Authentication: Secure login via BetterAuth and Google.
  • Payments: Stripe and Polar for secure payment processing.
  • Media: Unsplash and Pinterest for stock image retrieval.

4. Data Security

We implement industry-standard security measures to protect your data. All communication between your browser and our servers is encrypted using HTTPS. Your authentication tokens are securely managed.

5. Your Rights

You have the right to access, update, or delete your personal information at any time. You can manage your account settings directly within the app or contact us to request data deletion.

6. Cookies

We use strictly necessary cookies to maintain your session and authentication state. We do not use third-party tracking cookies for targeted advertising.

Questions?

Contact us at hello@shortai.cc